Claims

We’re With You Throughout the Claims Process.

When a loss occurs, having the right support can make all the difference. As your insurance broker, Resilience Risk Partners works alongside you throughout the insurance claims process, helping to reduce stress, minimise delays, and keep claims moving towards a fair and timely outcome.

While every claim is different, we provide guidance and support from initial notification through to settlement. We will liaise with insurers and other parties involved in the claim, helping to ensure information flows efficiently and potential issues are addressed promptly.

Our claims support can include:

• Assisting with claim lodgement and required documentation
• Providing guidance on the claims process and next steps
• Helping gather information to support your claim
• Monitoring claim progress and identifying potential delays
• Liaising with insurers where appropriate
• Following up with loss adjusters, assessors, repairers, and other relevant parties when required
• Keeping you informed throughout the process
• Advocating for your interests and helping achieve a fair outcome 

Whether you’re dealing with property damage, business interruption, liability claims, vehicle accidents, marine losses, cyber incidents, or rural insurance claims, we’re here to help you navigate the process with confidence.

Lodge a Claim or Request Assistance.

To lodge a claim, complete the claim form provided on this page and we will be in touch.

If you would like to discuss a claim before submitting, or need assistance with the process, please contact us at:

admin@rrp.co.nz

At Resilience Risk Partners, our role doesn’t end when a policy is placed. We’re committed to supporting our clients when they need us most and helping ensure the claims process is as smooth and efficient as possible.